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Toll-free 1-888-884-4666 International 1-250-679-8125 WEATHER AND SNOW INFO LAST MINUTE SEATS

2021/2022 SEASON GENERAL COVID UPDATE

Last Updated March 17, 2022

Safety is a priority in everything we do at Mustang Powder. This winter will be no different as we navigate the risks associated with COVID-19. Our current COVID Safety Plan is based on BC Medical Health Officer regulations for our area. These regulations may change, resulting in the need to update our Safety Plan — All guests are expected to review our current COVID Safety Plan 2-3 days prior to your arrival, so you are familiar with the protocols that will be in place for your trip. We appreciate your understanding, as our policy evolves to reflect the current Provincial/area guidelines.

For this plan to be effective we require your participation.  By choosing to attend your trip, you are declaring that you are willing to comply with the safety measures we have put in place.

All guests and staff at Mustang Powder must be fully vaccinated for COVID-19 to attend their trip.

 

 Levels of Protection

Four distinct levels of control measures have been implemented in the development of Mustang Powders COVID-19 protocols and procedures. The control model is illustrated below.

Elimination and engineering controls are designed to prevent people from coming into contact with an infectious person or contaminated surfaces and have been considered first in our plan. In spaces where physical distancing cannot be observed, we have instituted occupancy limits.

General Expectations for All Guests and Staff:

It is the expectation that all guests and staff engage in proper infection control hygiene, including washing and sanitizing hands, coughing and sneezing into elbows, keeping a 2-meter distance where able.

What you can expect:
  • COVID screening at the staging area (verbal questionnaire and temperature taken etc.)
  • We will do a thorough COVID safety briefing with all guests upon their arrival
  • Daily morning COVID screening at the lodge (i.e. Are you experiencing any symptoms?)
  • Lunches will be eaten in the snowcat cab.
  • Snowcat cabs will have windows always open – to optimize ventilation.
  • Breakfast and lunch will be made by staff rather than a self-serve buffet.
  • Alcohol service will be at your table while seated in the dining or living room.

Should you experience symptoms while at Mustang Lodge, we will antigen test you for COVID-19. If positive, you will be evacuated from the lodge. All other non-symptomatic guests and staff will continue the cat skiing holiday as usual. If the antigen test is negative and your symptoms have subsided, you may stay at the lodge. If your test is positive and you have traveled from out of province/country by plane, you will quarantine in a motel locally at your own cost; if you have a vehicle and are well enough to drive, you can drive home. The other trip guests will be notified of the covid positive person, and the trip will continue as per BC government regulations. Throughout this winter, the lodge is thoroughly cleaned and disinfected between ski groups.

Note: All staff members are antigen tested for covid prior to their work shift at the lodge. If a staff member becomes symptomatic while at the lodge, they also will be antigen tested and will leave the lodge if the test is positive.

 

A link to our current COVID Safety Plan will be sent out to all guests a few days prior to your arrival date. Please be sure to review the link and familiarize yourself with the protocols that will be in place during your trip. 

 

 

COVID-19 & Traveling to/from Canada

For our guests traveling here from outside Canada, please review the following information regarding COVID requirements for entry into Canada.   We recommend guests keep checking these sites for updates, as the requirements may change by the time of your ski holiday.

There are two types of COVID tests: PCR and Rapid Antigen

  • Starting February 28: All visitors traveling INTO Canada will require proof of a professionally administered or observed negative antigen test taken outside of Canada no more than 1 day before your scheduled flight or entry to Canada.
  • Americans returning home to the USA currently require proof of a negative Antigen COVID test.
    • For American guests returning to the United States, visit the following site to get the most up-to-date information. US Embassy in Canada site.
    • Overseas guests from other countries should thoroughly investigate the requirements for returning to your home country.  Whitecap also provides COVID testing at Kelowna airport – however, test results take more time.   Go to the attached document for more details.
  • Rapid Antigen Tests are available at the Kelowna airport.  The results can be available in as little as 30 minutes.   However, you must book an appointment ahead of time.
    • To book your appointment at the Kelowna airport, visit the Whitecap secure portal whitecapcovidtesting.com
    • Testing can be booked up to 9 PM (PST), 7 days a week.
    • Do NOT book a flight out of Kelowna that same evening – book it for the following morning.
  • Another option for Americans to complete an Antigen Test prior to returning to the USA is a COVID-19 Ag Card Home Test, for passengers returning to the U.S. from a trip abroad.
    • You must meet requirements outlined by the CDC to take this test – guests interested in this option should check with their travel carrier to ensure it is an acceptable test option
    • A virtual Telehealth video call is required to complete the test – speak to our staff about the best timing for your call, outside of your ski day.
    • One such test option we’ve found is the Abbott BinaxNOW™ COVID-19 Ag Card Home Test with eMed Telehealth Services for Travel, but there are also others available.
    • Do your research – Please ensure you meet the requirements of the test you purchase and that it is suitable for your travel carrier BEFORE you make your purchase.

Mustang Lodge COVID Cancellation Policies

We also recognize that these are challenging times, so we have adapted our booking and cancellation policies to give our guests a good understanding of what to expect, should they not be able to attend due to COVID-related issues. Please see the links to our standard Cancellation Policy and our COVID-Related Cancellation Policy. “

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