Mustang Guest Information Booklet (pdf)
Mustang Guest Registration Form (pdf)
Mustang Guest Registration Form (word)
Waiver of Claims & Release of Liability (pdf)
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Low Season - $550 CAN per day
December 4 to 26, 2009
March 30 to April 5, 2010
Christmas - $550.00 CAN per day
December 24 to 26, 2009
Low Shoulder Season - $650.00 CAN per day
December 27 to January 1, 2010
March 23 to 29, 2010
Shoulder Season - $750 CAN per day
January 2 to 5, 2010
March 16 to 22, 2010
High Season - $800 CAN per day
January 6 to March 15, 2010
Ski Rentals - $35 CAN per day
These prices include:
Guests pay 25% of their total package cost upon initial booking, and the balance is due November 15. Prices are in Canadian dollars and are subject to GST and PST on accommodation. VISA is accepted.
A release of liability, waiver of claims, assumption of risks & indemnity agreement must be signed upon arrival at the lodge. According to our insurance regulations, all skiers/boarders must be at least 14 years old. Snowcat skiers/boarders between the age of 14 and 19 years must be accompanied by an adult. Each youth must have a guardian accompany them. This guardian will also be their ski partner at all times, especially while riding in the trees.
To book a cat skiing holiday call: 1-888-884-4666 (North America) 250-679-8125 250-679-2999 (fax) email: info@mustangpowder.com A 25% deposit is required at the time of booking.
Full payment is due and payable prior to November 15 2009. Payments can be made by:
Please identify all payments clearly with your name and address. Payments in US funds will be credited to your account at the current bank rate. Please be aware that the Canadian mail is notoriously slow and mail from the US can take as long as three weeks to arrive.
A reservation will be cancelled automatically and your deposit forfeited if we have not received full payment by November 15.
Trips booked after November 15 2008 are payable in full at the time of booking.
If you cancel your reservation prior to making your final payment (November 15th), your deposit will be refunded if we are able to sell your spot to another person at full price. Refunds will be subject to a $60.00 cancellation fee per seat. If you cancel your reservation after your final payment on November 15th all monies paid will be refunded if and when we fill your seat with another person and will be subject to a cancellation fee of 6%. If the seat can not be filled, then you will forfeit all monies paid prior to the date of cancellation. If you have paid for your spot in full and we fill your cancelled seat at a reduced standby rate you will be refunded only the amount paid by this last minute guest (less the cancellation fee). Monies on deposit will not be carried forward to future seasons. If you are unable to come at the last minute due to injury, travel complications, inability to enter the country, etc. there will be no refunds or ski credits given. The reservation and cancellation policies used by Mustang Powder Lodge are standard in this industry.
We recommend that you purchase trip cancellation insurance and medical insurance if you are a visitor to Canada. This will cover you in case of injury or sickness prior to your ski trip. Please contact Travel Underwriters at 1-800-663-5389 if you have difficulty finding trip cancellation insurance.
There is no guarantee on the conditions that you will encounter on your ski holiday – and we give no refunds or rain checks if we are unable to ski due to poor conditions, or if you can not or do not want to ski for any reason.
A snowcat can operate in virtually any type of snow and weather. However, if we cannot operate our snowcat due to a mechanical breakdown we will provide a skiing credit on the unused portion of the ski package. This credit does not carry any cash value and is valid only until the end of the following ski season. Under no circumstances is Mustang Powder responsible for guest’s inconvenience or travel expenses. We do have a back up snow cat in the event of a breakdown.
The Monashee mountains are an excellent location for great winter weather suitable for powder skiing. Well over 90% of the time we have good or excellent powder snow conditions. However, occasionally, due to warm weather and/or rain the conditions will disappoint you. Please accept the fact that we have no control over the weather – and with our limited number of guests and short season – we must operate even in poor snow conditions. Our policy is to ski every day and make a big effort to have fun – even if the conditions are not terrific. Guests must accept that “you win some, and you lose some” when it comes to weather. If you are unlucky and encounter poor conditions while you are on your ski holiday, please try very hard not to be miserable and grumpy – it only makes the situation worse.
Furthermore, due to snow stability issues, we are sometimes forced to ski slopes that are not as steep and exciting as you would like. Please accept that we have no control over snow stability and will put every effort into making the skiing as exciting and interesting as the stability (and the strength of your ski group) will allow.
In the past we have deviated from the above policy and sometimes given free ski days to guests when the skiing was poor. In future no refunds or rain checks will be given if the snow is poor or if we are unable to ski due to unacceptably dangerous conditions.
Mustang Powder Lodge offers insurance to cover the costs if, in the event of a serious injury, you need to be evacuated from the mountain to by helicopter, snowcat or snowmobile to the nearest hospital which offers the care facilities required. The cost of the evacuation insurance is $5.00 per person per day. We advise all skiers to take this policy. If you choose not to purchase this insurance you will be responsible for helicopter evacuation, ambulance expenses and all other costs related to an evacuation and not covered by medical insurance. We will ask you to provide a Visa number to cover these expenses. We have added $5.00 per person per day to your final statement to pay for your evacuation insurance. If you do not want to purchase Evacuation Insurance please deduct it from your final payment. In the case of an evacuation, no refunds or credits will be given for the unused portion of your trip.
Along with your statement, mailed out in mid October, you will receive a registration form. Complete and return (by mail or by fax) this form right away. This form assists us in room assignments as well as allowing us to be prepared for any special dietary requirements. Please ensure that it is filled out accurately and completely, including your full signature and whether you are purchasing or declining evacuation insurance. We update our records yearly so even if you are a returning guest, please answer all questions on the registration form.
Groups of twelve skiers receive one free spot. Groups of twenty-four skiers receive two free spots. These discounts are offered due to the responsibilities assumed by the group’s organizer. Consequently to receive this discount the group organizer MUST do the following things:
Group organizers should bring a cheque book on their holiday if they want to keep the group’s ski dates for the following year. Your first option on those dates for the following year expires on the last day of your ski holiday. Absolutely no dates will be held without a deposit.
We accept cash, cheques, Visa or MasterCard for liquor, retail purchases, ski rentals and ski trip deposits while you are at the lodge. Deposits paid by Visa or MasterCard will be subject to a 3% surcharge.
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